Enterprise Customer Success Manager (Remote)

About

A leading cybersecurity firm in Dubai is seeking a Customer Success Manager to build effective relationships with customers in the Mid Market & Enterprise sectors.

Role Overview

This role entails onboarding new clients, strategizing for customer objectives, and enhancing the customer experience while maximizing product usage.

Responsibilities

• Build effective relationships with customers in the Mid Market & Enterprise sectors
• Onboard new clients
• Strategize for customer objectives
• Enhance the customer experience while maximizing product usage

Requirements

• Strong CRM background
• Excellent communication skills
• Experience managing complex accounts
• Knowledge of the IT security field is a plus

Benefits

• Competitive benefits are offered in a dynamic work environment