Information Technology Support Engineer

Company Description

AKD Consulting is an advisory and technology consulting firm delivering transformative solutions across industries like oil & gas, energy, mining, marine, government, and more. With a strong commitment to fostering economic growth and infrastructure development in Africa and the Middle East, the firm works closely with governments, institutions, and private sector leaders. Combining global expertise with regional insight, AKD Consulting operates from key locations including Dubai, Houston, Abuja, and its headquarters in Port Harcourt, Nigeria. The company advances sustainable growth through its integrated approach, connecting advisory services, technology platforms, and sustained solutions to achieve measurable results.

Role Description

This is a full-time, on-site role for an IT Support Engineer based in Abuja. The IT Support Engineer will be responsible for providing technical support to internal teams and clients, troubleshooting hardware and software issues, and managing IT infrastructure.

Key responsibilities include performing system administration tasks, managing help desk support inquiries, and ensuring the seamless operation of IT systems and networks. The role also involves monitoring and maintaining IT security and providing timely resolutions to technical problems.

Qualifications

• Proficiency in Technical Support and Help Desk Support
• Strong skills in Information Technology and System Administration, Microsoft Office Suite
• Ability to effectively diagnose and resolve technical issues through Troubleshooting
• Familiarity with IT systems, networks, and tools
• Excellent problem-solving and communication skills
• Ability to work collaboratively in a team-focused environment
• Relevant certifications such as CompTIA A+, Network+, or similar are a plus
• Experience in IT support within industries such as energy, engineering, or government institutions is advantageous
• Bachelor's degree in Computer Science, IT, or a related