Lead Consultant, Business Analyst

About

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry‑first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large‑scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast‑moving, innovation‑driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Role Overview

Inviting applications for the role of Lead Consultant, Business Analyst

In this role, seeking a highly motivated individual who possesses strong leadership, technical and analytical skills, with an understanding of the wholesale brokerage insurance industry preferred. The individual will be senior business analyst and is expected to work with business to develop requirements, work with IT Developers and QE team to build and conduct UAT to ensure quality solution delivery. Effective collaboration with the business users and various stakeholders is required. Serves as mentor, advisor and guide to the team of Business/Systems Analysts/Config Analyst.

Responsibilities

• Requirement Elicitation from business users.
• Build Business Requirement Document / Functional Specification.
• Build Process Flows & Mockups, Impact Analysis due to changes.
• Work on configuration changes.
• Lead a team of Business Analysts.
• Coordinate with developers and QE team.
• Perform UAT testing to ensure bug‑free production releases.
• System Performance Analysis, Dashboard & Report out to management.
• Stakeholder Management (Business/ Vendor/ Mgmt./ IT team)
• Assist in the design & implementation of application systems.
• Work on Policy Admin system, Production support (BAU), Projects and System upgrades work.
• Ability to review and rationally analyze requirements in a timely manner.
• Develop an understanding of existing client IT applications while actively searching for improvement areas.
• Streamline workflows and process optimization by implementing inventive business/technical solutions.
• Work closely with business leads and product owners.
• Orchestrate work prioritization, scheduling, and allocation for the rest of the Service Provider team.

Minimum Qualifications

• BE/ B Tech/ MCA
• Must have Development experience

Preferred Qualifications / Skills

• Familiarity with a variety of both legacy and modern Policy Admin platforms.
• MUST Have: P&C experience (preferable in Specialty Insurance) as Business Analyst, Lead Business Analyst or Product Owner.
• Forms, rating, policy servicing, entire policy lifecycle experience, Configuration Experience
• Hands‑on SQL experience
• Solid experience working in Agile environment. Both Scrum and Kanban.
• Hands‑on experience with Jira, Confluence, ServiceNow, ITIL tools and process framework.
• Solid Understanding of Web applications, cloud managed services, service‑oriented architecture (SOA) solutions, microservices, containers, API development and managed databases.
• Superior analytical and problem‑solving abilities.
• Proven ability to work both independently and as part of a team.
• Nice to have Cloud experience, Azure Cloud, GCP.

Why Join Genpact?

• Lead AI‑first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Gain hands‑on experience, world‑class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast‑moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress

Additional Information

• Primary Location: India‑Gurugram
• Schedule: Full‑time
• Education Level: Bachelor's / Graduation / Equivalent
• Job Posting: Apr 7, 2026
• Unposting Date: Oct 4, 2026
• Job Category: Full Time