AB
Manager, Digital Product & Operations – Digital Experience
Alberta Blue Cross
Edmonton · Hybrid Full-time Lead 3w ago
About the role
It looks like you’ve shared the full posting for the Manager, Digital Product Management and Operations role at Alberta Blue Cross®.
If you’re planning to apply, I can help you put together a strong application package—whether that’s:
- a tailored cover letter that highlights how your experience matches each of the key responsibilities and qualifications,
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- Your current résumé or a list of your most recent roles (titles, companies, dates, key responsibilities, and measurable outcomes).
- Specific projects or achievements that demonstrate:
- Leading and developing product managers/owners.
- Driving product‑intake, roadmap, and portfolio‑planning processes.
- Using data/metrics to prioritize work and measure success.
- Working in regulated or complex industries (insurance, health‑care, finance, etc.).
- Any personal or professional values you want to weave into the narrative (e.g., customer‑centricity, continuous improvement, diversity & inclusion).
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Once I have a bit more context, I can draft a polished cover letter (or any other material you need) that aligns directly with the job description you posted and showcases why you’d be an excellent fit for Alberta Blue Cross®.
Looking forward to your details!
Requirements
- 8+ years of experience in digital product management, product operations, or related roles.
- 3+ years of experience leading and developing product managers, product owners, or similar roles.
- Experience working in complex, cross‑functional environments.
- Strong understanding of product discovery, delivery, portfolio planning, and Agile ways of working.
- Comfort using data and metrics to inform prioritization and performance discussions.
- Proficiency with tools such as Jira, Mural, Figma, Monday.com, and Microsoft 365.
Responsibilities
- Lead, coach, and develop Digital Product Managers and Product Owners.
- Set clear expectations, goals, and performance standards.
- Support career development and progression across product roles.
- Foster a culture of accountability, customer‑centricity, learning, and continuous improvement.
- Support hiring, onboarding, and workforce planning for the digital product team.
- Ensure each product has a clear vision, roadmap, success metrics, and accountable ownership.
- Partner with the Director to support prioritization and sequencing across the portfolio.
- Identify cross‑product dependencies, risks, and opportunities to optimize value delivery.
- Collaborate closely with technology, business, and operations partners to ensure alignment.
- Lead product intake, planning, and roadmap management processes.
- Lead portfolio planning deliverables and quarterly planning rhythms.
- Improve delivery predictability, cross‑team coordination, and operational efficiency.
- Support the execution of digital product strategy and compliance of the digital standards.
- Lead analysis and synthesis for multi-product strategic initiatives and emerging problem spaces.
- Prepare consumable insights, recommendations, and trade‑off options.
- Lead various product release communication and quality control with participants.
Benefits
health insurancedental insurancevision insurancementorship
Skills
AgileFigmaJiraMicrosoft 365Monday.comMural
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