Staff Accountant

About

Seeking a Staff Accountant with experience with PointClickCare (PCC) to work for our Senior Life Plan Communities. Hybrid role (2 days in office / 3 days remote) with flexibility as business needs evolve. Wage range $61,630 to $77,043 commensurate with experience. Full‑time benefits including Medical, Dental & Vision Coverage, Company‑Paid Short‑Term and Long‑Term Disability Insurance, Company‑Paid Life Insurance, Paid Time Off (PTO) Accrual, Paid Holidays, Educational and US Citizenship Scholarship Opportunities, Onsite CPR Training, Certified Dementia Practitioner Training, Well‑Being Model, Eligible Employees May Receive Annual Employee Recognition from Residents, UKG Wallet (Daily Pay), Free Use of Community Pool and Fitness Center, Training and Growth Opportunities, Tickets to Work, Pet Insurance.

Job Summary

The Staff Accountant supports the Accounting Department with a primary focus on resident billing, census accuracy, and accounts receivable management. This role ensures accurate and timely billing, collections, reconciliations, and cash management while serving as a primary resource for residents, families, and internal teams on billing‑related matters. The position also assists with month‑end close, audits, and compliance reporting.

Key Responsibilities

• Resident Billing & Accounts Receivable: Prepare and distribute monthly resident billing statements, including recurring charges, ancillary services, refunds, and adjustments.

• Establish and maintain resident billing records in PCC ensuring payer trees, rate changes, level‑of‑care updates, and contract terms are accurate.

• Process and reconcile payments (checks, ACH, credit card, Medicaid, Medicare, LTC insurance, and third‑party payers); resolve returned or misapplied payments.

• Serve as primary contact for residents, families, and responsible parties regarding billing inquiries, contracts, insurance benefits, and medical coverage questions.

• Maintain and update financial records, ensuring all applicable documents (POA, insurance cards, admissions contracts, spend‑down documentation) are uploaded to PCC.

• Serve as a liaison with residents, families, and designated representatives to resolve billing inquiries, explain contracts, insurance benefits, and medical coverage, and ensure all financial documents are current and filed.

• Census & Admissions: Update and reconcile the daily census by 10 m.; distribute reports to pharmacy, lab, and therapy providers; confirm PCC matches intranet dashboard.

• Ensure admissions checklists are complete, signed, and filed for new residents; upload all documentation to PCC.

• Complete insurance verifications for potential Skilled Nursing Facility (SNF) admissions, including managed care benefit coverage.

• Track and calculate resident spenddowns per contract terms; prepare documentation for review with A/C‑RCM and answer resident/family questions regarding Entrance Fee balances.

• Collections & A/R Management: Generate timely collection letters and make weekly private‑pay collection calls; log all activity.

• Lead payment plan discussions with families, draft payment agreements, and coordinate review/signature by A/C‑RCM.

• Conduct regular A/R reviews with the Executive Director for IL, AL, and MSAL to monitor balances and determine follow‑up actions.

• Review aged trial balance monthly with A/C‑RCM, Medical Billing Manager, and senior leadership; prepare and submit bad debt write‑off requests with full documentation.

• Prepare monthly bad debt analysis reports and recommend reserve adjustments.

• Cash Management & Reconciliations: Collect and deposit receivables weekly (or more often as required), including funds from dining, chapel, shops, and ancillary revenue sources.

• Review monthly prepaid first‑month rent reports from the Senior Accountant, prepare adjustment batches, and apply timely to resident accounts.

• Verify general ledger impact of billing and cash entries; reconcile open A/R transactions within 30 days.

• Month‑End Close & Financial Analysis: Complete all month‑end processes including census reconciliation, ancillary entry, journal entries, and cash receipt posting.

• Collaborate with Senior Accountant on monthly A/R analysis, providing detail on payer changes, Medicaid approvals, retroactive adjustments, level‑of‑care transitions, and room changes.

• Review annual rate increases for IL, AL, MSAL, and SNF; recalculate new rates and report discrepancies.

• Collaborate with Senior Accountants and A/C‑RCM on Medicare and Medicaid cost report preparation, including PBC item pulls and supporting schedules.

• Assist in regulatory and external audits by providing documentation, account reconciliations, and supporting responses alongside Senior Accountants and the A/C‑RCM.

• Work with leadership to maintain audit‑ready records, resolve discrepancies, and ensure compliance with federal, state, and local regulations.

• Systems & Collaboration: Monitor the PCC Dashboard daily; complete assigned tasks promptly in coordination with department heads.

• Collaborate with department heads to ensure accurate ancillary billing by learning and using key systems (Cubigo, FullCount, WorxHub, etc.).

• Post business office openings, closures, and schedule modifications in Cubigo to keep residents and families informed.

• Partner with Admissions, Resident Services, Nursing, and Clinical staff to ensure accurate billing setup, payer updates, and timely claims submission.

• Act as backup for other Staff Accountants during absences for census updates, insurance verifications, or billing coverage.

Job Requirements

• Bachelor's degree in accounting, finance, or related field preferred; equivalent experience considered with 1‑3 years of accounting or billing experience, preferably in healthcare, senior living, or a Life Plan Community (LPC) environment.
• Intermediate understanding of Generally Accepted Accounting Principles (GAAP).
• Strong analytical skills with ability to research, document, and resolve billing or financial issues.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) with basic to intermediate Excel skills (data entry and formatting, conditional formatting, basic formulas like SUM, AVERAGE, COUNT, and page setup/printing).
• Experience with accounting/ERP systems required; PCC and Sage Intacct.
• Ability to handle multiple projects simultaneously in a deadline‑driven environment, maintaining accuracy and timeliness.
• Excellent verbal and written communication skills; strong interpersonal skills for working effectively with residents, families, and interdisciplinary teams.
• Self‑starter who works independently with minimal supervision while also collaborating effectively within a team.
• Demonstrated problem‑solving ability, adaptability, and accountability for assigned tasks.

ARISE Values

Uphold our ARISE values—Accountability, Respect, Innovation, Stewardship, and Excellence—which guide our behavior, decisions, and service to others with purpose and integrity.

• Accountability: Takes responsibility for actions, honors commitments, and holds oneself to high standards of conduct.
• Respect: Demonstrates empathy, professionalism, and a genuine appreciation for the dignity and diversity of others.
• Innovation: Contributes to continuous improvement by embracing new ideas, technologies, and ways of working.
• Stewardship: Protects and wisely uses resources entrusted to them for the benefit of the organization and its stakeholders.
• Excellence: Strives to exceed expectations through quality, attention to detail, and a commitment to personal and team success.

EEO Statement

As an employer committed to Equal Employment Opportunity, Ingleside recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.